How do I return the product/s?
You can return an item online at MISSGUDI.COM by following the below steps.
- Click on The Return Tab in the footer of home page.
- Enetr your email id
- Enter the Order Number which you want to return
- Select the product that needs to be returned
- Follow the steps
When will my exchange item be shipped?
Exchange items are shipped within 24 hours after the item returned has passed quality checks.
What should I do if my order is received in a damaged condition?
We apologize for this however in a rare case you happen to receive a damaged/defective product, please notify us within 24 hours of receipt. We might request you to share a photograph at firstname.lastname@example.org.
What should I do if I receive a different item from the one that I have ordered?
We apologize for this, however in a rare case where you happen to receive a different product from what you had ordered, please notify us within 24 hours of receipt. We might request you to share a photograph at email@example.com.
Why do I need to self-ship?
In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department.
Will I receive a voucher/s in case of self-shipped product/s?
For all self-shipped returns, you will be reimbursed INR 100 towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.
Where do I need to self-ship my products?
Shipping Address for self-ship product/s:-
- M Garments
11/7, Mathura Road
Faridabad 121003 - Haryana
My return request was initiated but the reverse pick-up has not yet been done. What should I do?
Normally it takes 3 to 4 working days for a reverse pick but in case no courier partner has contacted you please feel free to contact us at 0129-415 44 50 from 9 am to 5 pm (Monday to Saturday) or email us at firstname.lastname@example.org.
What are the refund options available to me?
You can choose to get your refund in the following ways:
- Cash refund via bank transfer into your account for all COD orders
- Money back to the paid account/ credit card for all online orders.
- A Coupon Code of the refund value, which can be redeemed against any purchase.
How do I get in touch with MISSGUDI.COM?
Please contact us at 0129-415 44 50 from 9 am to 5 pm (Monday to Saturday) or email us at email@example.com
What are the Customer Care working hours?
We work 9 am to 5 pm Monday to Saturday.